Sears Auto Center Reviews

I felt like I paid more than I should have for basic service. At first, the prices seemed reasonable, but once everything was added up, the final cost was higher than I expected. I kept comparing it to cheaper places I’ve used before, and I just didn’t see any real difference in the quality of the work. The pattern was clear to me: decent-looking price upfront, but not enough value in the end. I don’t really see the point of paying extra here, so I won’t be using searsauto.com again.

I booked my oil change on searsauto.com and it was simple. The price was right there, no weird surprises, and I was able to pick a time that fit my day. The people at the shop were Nice too, and I appreciated that they didn’t try to sell me a bunch of extra stuff I didn’t ask for.
I’m giving it 4 stars mostly because I still had to wait about 25 minutes past my appointment time, which was a little annoying. But not the end of the world. The car was finished up fine, everything seems good since, so overall it was a decent experience.

I stopped by Sears Auto for a tire check and an oil change, the wait was a little longer than I would’ve liked. It ended up being about an hour and a half, so not super quick, but not a total nightmare either.

To be fair, they did let me know upfront that it might take some time, so I wasn’t sitting there wondering what was going on. The waiting area was decent enough, nothing special, but it got the job done.

Once everything was finished, the car was taken care of properly and the staff were friendly. I’d definitely prefer it to move a bit faster next time, but overall it was a solid visit.

I tried to book an appointment through the website, but it kept freezing and sending me back around in circles. The search barely worked either, which made the whole thing even more frustrating. After about 20 minutes I just gave up. if a company is going to ask people to book online, they should at least make sure the site actually works. It felt really careless and unfair to waste people’s time like that.

I had an issue with my appointment and the first person I talked to wasn’t really helpful. I was frustrated, actually I guess more disappointed at first, but I called again and the next person finally got it sorted. It definitely took longer than it should have, but at least it was fixed in the end.

Not gonna lie, I was hoping for a few more tire choices for my car. There just wasn’t much to pick from, so it felt a bit limiting.

The discount went through in the end, but checkout was kinda slow and a little annoying. Still, I got the deal, so not too mad about it lol

I had to cancel an order and request a refund. It didn’t come through right away, so I ended up calling once to check on it. The person I spoke with was helpful and reassuring, and the refund showed up a few days later. It wasn’t totally seamless, but I’m satisfied with how they handled it in the end

I wasn’t happy with the service at all. The site was confusing, and I kept clicking around trying to find basic information, which got annoying fast. I don’t have the patience to go in circles just to figure out something that should be simple.

Maybe it works fine for other people, but for me it was just a frustrating experience. By the time I gave up, I felt like I should have saved myself the hassle and checked somewhere else first

I had a good gut feeling about the pricing from the start, and it turned out to be right. Everything was clear enough, and I didn’t run into any surprise fees.

This place is super close to my house and right near work too, so getting there was easy. saved me from driving all over the place, which was nice. Anyway, that was it.

I brought my car in because the check engine light had popped on, they did a solid job. They found the issue quicker than I expected and ended up being right about what was wrong. The wait time wasn’t exactly perfect, but I was still happy they got the diagnosis right without a bunch of runaround

I really wish I had read the reviews before coming here. The waiting area smelled bad, and the floors looked really dirty. I felt uncomfortable the whole time and regretted stopping in.

I booked my appointment online and got everything set up, but when I showed up, they said they had no appointment listed for me. It was frustrating because I made the trip for nothing, and it made me a little suspicious about how organized their system is. I also couldn’t help wondering if there were going to be extra fees or surprises once they finally fit me in.

I kept feeling like I was being ignored during the service, and nobody really explained what was going on. I get that things can get busy, but a quick update or even just acknowledging me would’ve made a big difference. It made me realize how much basic communication matters when you’re trusting someone with a service.

The turnaround was just okay. They told me it would be done sooner, but it ended up taking longer than expected. It did get finished eventually, but I was left feeling like maybe I should’ve picked a different option.

I figured the tire install would be just okay, but honestly, no, it was smooth. Everything looked clean, they got it done without any issues, and I didn’t have any problems afterward

They did a good job fixing my car and everything seems to be running fine now. The only thing that caught me off guard was seeing a few extra shop fees added at checkout. It wasn’t a huge deal, but I do wish those had been explained a little more upfront. I’d probably still recommend them, just make sure to ask about any extra charges before you approve the work.

Just a quick heads up for anyone dealing with a car pulling to one side: I booked an alignment through Sears Auto Center, it went smoother than I expected. My car had been drifting to the right, and the steering wheel was sitting a little off center, which was getting annoying.

They took me in at the time I scheduled, told me what was out of alignment, and once they were done, the car drove straight again. The price seemed fair too. Nothing flashy or over the top, just a straightforward service that actually fixed the issue, so I’d use them again

I booked my brake service through searsauto.com and it was actually simple. The shop took a look at my pads and rotors, walked me through what needed to be done, and didn’t try to push a bunch of extra stuff on me.

My car stops a lot better now, and the price was about what I expected. I’m giving 4 stars only because the appointment started about 40 minutes late, but overall I’m actually still happy with the service